Service Coordinator Job Description
Automatic Building Controls, Inc. / FIX Consulting, LLC are building automation contractors and systems integration consultants, specializing in enterprise solutions, LEED (sustainability), Commissioning and service since 1976. We consult and support our customers in the ever-changing world of building automation and controls. As an integration company we represent and work with such companies as Distech and Tridium. This allows us to provide our customers with the best solutions for their application and our employees the challenges of learning and working with the best in class technologies. Therefore, we challenge our employees to continually learn and progress at the same rate as the rapidly growing and changing information technologies industry
Required Education and Experience Summary: We are looking for an ambitious self-starter to schedule and dispatch workers, work crews, equipment, and service vehicles. Position requires ability to listen to customer problems and relay accurate information to field, triage problems and mine information from customers and disseminate to sales. Use computer to transmit assignments, trouble shoot problem systems, compile statistics and reports on work progress. HVAC experience and technical aptitude preferable. Two to five years previous work-related skill, knowledge, or experience is preferred. Completion of an internship, apprentice program, or several years of vocational training qualifies as experience.
Key Responsibilities: Schedule and dispatch workers, to appropriate locations according to customer requests, specifications, or needs, using telephones or e-mail
What We Offer: We have a complete package of benefits including Health, Dental, Life, Long-term disability, Section 125, and 401k. Relevant education is paid for in full. Salary is based on educational, professional, and work experience. All applicants must be currently authorized to work in the United States. Automatic Building Controls is an equal opportunity employer.